one inbox · every channel

Every conversation,
in one place.

all the way around.

Comments, DMs, WhatsApp, SMS, calls and email — pulled into one warm inbox, answered by AI, and turned into leads. Never miss a comment again.

Reply from one place · every lead captured
the problem

B2C brands are buried in messages from everywhere — comments go unanswered, leads slip through, replies come late, and no one has a single view of the customer.

i.

An inbox that answers, so your team doesn't have to.

Every message from every channel lands in one place — read, replied to, qualified, and turned into revenue.

unified inbox

Every comment, DM & channel — one place

Social comments, DMs, WhatsApp, SMS, phone calls and email in a single stream. Reply without logging into one social platform, and never miss a comment again.

InstagramTikTokMessengerWhatsAppSMSCallsEmail
One inbox4 new
@maya_rIG · comment
Do you restock the tan tote?
2mreplied
Liam O.WhatsApp
Order #4821 — where is it?
5m
+1 (415) 555…Missed call
0:42 voicemail transcribed
8m
noor@…Email
Wholesale enquiry — 200 units
12mlead
ai agents

Agents that do the repetitive work

Build agents that reply to comments, answer customers, qualify leads, follow up — even place calls with an AI voice. Your team stops doing the work that doesn't need them.

Auto-replyLead qualifyingFollow-upsAI voice calls
AI agent · liveauto
@jordan · Instagram commentDo you ship to Canada?
base360 agent · auto-repliedYes — free shipping over $50 to Canada. Want the link?
Handled in 3s · lead tagged & saved
sales crm

Every conversation becomes a lead

High-intent leads are surfaced automatically and handed straight to the sales team — so nothing gets missed and every opportunity gets worked.

Lead captureIntent scoringSales handoff
Lead surfacedhigh intent
NK
Noor K.
Wholesale enquiry · Email
Intent score92 / 100
Assigned to sales · Priya
marketing

Subscribers, newsletters & campaigns

Capture subscribers from your website, design and send newsletters and campaigns, and track it all — sign-ups, opens, clicks — tied to the same customer record.

Subscriber captureNewslettersCampaignsOpen & click tracking
Spring drop · newslettersent 8,240
+1,240Subscribers
48%Open rate
12%Click rate

Every sign-up, open and click ties back to the same customer record.

ii.

Connect it once. Then it just works.

01

Connect your channels

Link Instagram, TikTok, Messenger, WhatsApp, SMS, calls and email in minutes — every message starts flowing into one inbox.

02

Let AI work every message

Agents reply, answer, qualify and follow up around the clock — and call with an AI voice when it moves a deal forward.

03

Watch leads land in your CRM

Every conversation becomes a tracked lead, scored by intent and handed to sales, with marketing tied to the same record.

iii.

Simple pricing that grows with you.

Start free, and upgrade when your conversations do. Every plan keeps one inbox and one customer record.

Save 20% with annual
Starter

For small brands getting their first channels into one place.

$0/ forever
  • 1 unified inbox
  • 2 channels of your choice
  • Basic AI auto-replies
  • 100 conversations / mo
  • 1 seat
Most popular
Growth

For scaling brands that want AI doing the repetitive work.

$9979/ mo
billed annually
  • Everything in Starter, plus
  • All channels — Meta, TikTok, WhatsApp, SMS, calls, email
  • AI agents + AI voice calls
  • Built-in sales CRM
  • Newsletters & campaigns
  • Unlimited conversations
  • Up to 5 seats
Scale

For high-volume teams that need automation and support.

$299239/ mo
billed annually
  • Everything in Growth, plus
  • Advanced AI automations
  • Intent scoring & priority lead routing
  • Unlimited seats
  • Priority support & onboarding
  • Custom AI voice
iv.

Questions, answered.

Which channels does base360 connect?

Instagram and TikTok comments and DMs, Messenger, WhatsApp, SMS, phone calls, and email — all in a single inbox. You reply from base360 without logging into any social platform.

What can the AI agents do?

Reply to comments, answer customers, qualify leads, follow up, and even place calls with an AI voice. You decide which tasks each agent handles and when a human steps in.

How do leads reach my sales team?

Every conversation becomes a lead. High-intent ones are surfaced automatically and handed straight to sales, so nothing slips through and every opportunity gets worked.

Can I run marketing from base360 too?

Yes. Capture subscribers from your website, design and send newsletters and campaigns, and track sign-ups, opens and clicks — all tied to the same customer record.

base360

Stop missing conversations.
Start closing them.

every message, every sale

Case study